About Solstice Technology
You should be able to call the person who built your network.
Owner-operated in Anchorage by Ivan Ramos. On-site across Alaska, with remote-managed homes in Mexico and Peru.
Most providers hand you a support number and hope you never use it. We built this the other way around: one person who knows your building, answers the phone, and explains things in words you actually use.
Prefer email? info@solstice-technology.com
Why this exists
Nobody should have to explain their building to a stranger every time something breaks.
Solstice Technology started because too many Alaska businesses were getting the call-center treatment: a ticket number, a technician who’d never seen the place, and an invoice that raised more questions than it answered.
When you call us, you reach the person who planned your network, ran the cable, and knows which closet the equipment lives in. That means faster answers, fewer repeat visits, and no time spent re-explaining a problem you already described last month. It also means we have to be straight with you — there’s no support desk to hide behind.
We’d rather keep a client for ten years than sell one oversized system. If your setup is working fine, we will tell you that. If something can safely wait a year, we’ll say so and put it in the plan for next year instead.
How working with us actually goes
What the first month looks like.
No discovery-phase invoices, no surprise scope. Here’s the whole sequence.
You call or send one sentence.
“Wi-Fi drops on Friday nights” is plenty to start with. We reply personally, usually the same day.
We walk your building, free.
We look at what’s actually there, ask what’s been driving you crazy, and take notes you get a copy of.
You get a written plan with real numbers.
Itemised, in plain language, with anything that can safely wait clearly marked as optional. Financing available, subject to approval.
Install happens around your hours.
Scheduled around service, occupancy, or your workday — then labelled, documented, and handed over with a walkthrough.
Then it’s ongoing care, not silence.
Monitoring, patching, and a short monthly summary of what’s protected and what happened. No jargon.
Service area
Anchorage-based. On-site across Alaska. Homes managed in Mexico and Peru.
We’re local, which is the whole point. For work that has to happen in person — cabling, camera placement, door hardware, cutovers — we come to you, including outside Anchorage.
- Anchorage and the surrounding area as our home base
- On-site travel available statewide for hands-on work
- Remote monitoring, patching, and support between visits
- Residential clients in Mexico and Peru, managed remotely — international business sites welcome on the same model
- Registered nonprofits get a standing discount on ongoing support and labor
See it before you buy it
Meet us before you call.
Two short videos: who we are, and a plain explanation of why small businesses get targeted in the first place.
Who we are, in about a minute
A quick look at Solstice Technology — who you’re calling, what we install, and how we work with Alaska businesses and families.
Why a small business gets targeted
A short Solstice explainer on how everyday attacks actually reach a small business here in Alaska — and the handful of things that stop most of them.
Videos produced by Solstice Technology.
Who we work with
The businesses we look after right now.
Every one of these is a working Alaska business that decided to stop worrying about its network. Restaurants from Anchorage to Homer, plus contractors, distributors, tour operators, property groups, and media agencies — most of them found us the same way, by asking someone who already had our number.
Don José’s
Jalapeños Mexican Restaurant
Ginger
El Green-Go’s
Gallo’s Mexican Restaurant & Cantina
Harbor Grill Seafood & Steak
Dalton Refrigeration
Paragon Distributing
Window Medics of Alaska
Heath Street Investments
Creekside Investment
Welcome Anchorage Tours
Spark Your Story
Upper 1 Solutions
El Patron Mexican Restaurant
Shown with permission. Logos are the property of their respective owners.
Common questions
About us, answered
Who owns Solstice Technology?
Ivan Ramos owns and operates Solstice Technology in Anchorage, Alaska. He plans the work, installs it, and answers when you call.
What kinds of clients do you work with?
Restaurants, hotels and lodges, retail shops, offices, nonprofits, and homes. Fifteen Alaska businesses currently trust us with their systems.
What equipment do you install?
We primarily install UniFi networking, cameras, door access, and phone equipment. Solstice is an independent installer and is not affiliated with Ubiquiti.
What happens between visits?
We monitor, patch, and support your systems remotely, and you get a short monthly summary of what we found and fixed.
What you can expect from us
The four commitments behind every job.
No ticket queues, no rotating technicians, no jargon.
One point of contact
One person for your whole office, not a different technician every visit.
Jargon-free explanations
Clear language before any work, so you can make the call without a translator.
No overselling
We'll recommend what your office actually needs, and say so when something can wait.
Everything documented
You get a record of your own network — devices, logins, cabling — that belongs to you, not to us.
Free, no obligation
Start with a conversation.
Tell us what’s going on and we’ll tell you honestly whether it’s a quick fix or a bigger project.
- Call or text(907) 312-1411
- Emailinfo@solstice-technology.com
Anchorage-based. On-site travel across Alaska, plus managed homes in Mexico and Peru. Financing available, subject to approval.
Want to know what we’d actually change?
Free on-site walkthrough, with a written summary you keep either way.